In case you wish to cancel your orders placed at Solutionsinfoway Support Services Pvt Ltd, you could do so within 24 hrs of the orders placed. The cancellation would not be done once the work has already been started.

Solutionsinfoway Support Services Pvt Ltd strives to deliver the highest quality products for our clients. If you at any time in a development is not satisfied, you can ask for the refund.In this case any client who is not satisfied with our services we can provide a refund within 30 days from the date of first instalment. The refund will be made after deducting the service tax and the hourly charges for the work completed by us.

If paid by credit card, refunds will be done to the credit card number provided at the time of purchase and in case of debit card / net banking payments refund will be made to the same account.Solutionsinfoway Support Services Pvt Ltd undertakes all projects under the scope of objectives that determine the direction / route followed by the project.

All Web Design / Web Development / Software Development / Search Engine Optimization / Digital Marketing/ Business Support Services/ Maintenance of a website are carried out and accepted after total analysis and creation of a complete scope document, in order to ensure that our teams have full understanding of the work needed to be done, eliminating possibilities of any project cancellation / reversal / dispute.

Since Solutionsinfoway Support Services Pvt Ltd and the client understand that there is work involved to achieve every milestone of the project and completion of every module, a refund would not be possible for the work once assigned to us.

Payments for custom design projects / above services are made to us in increments by client is non-refundable. If a project is cancelled or postponed, all charges paid are retained by Solutionsinfoway Support Services Pvt Ltd and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.

If we receive a chargeback or payment dispute from a credit card company or bank, your service and/or project will be suspended without notice. Customer should pay outstanding balances accrued as a result of the chargeback must be paid in full before service is restored, files delivered, or any further work is done.Instead of issuing a chargeback, contact us to address any billing issues.

We are willing to work with you and after getting confirmation from your side, we immediately take action on it and send your work in progress. Therefore, if you take your steps back after confirmation, so, the amount you have already paid is non-refundable. We interact with our clients and do our best to solve all their queries and start work after their approval, therefore, there is no provision for any kind of refund. We clearly mentioned that the paid amount is non-refundable in any circumstance.

Please read and make sure you fully understand our refund and cancellation policy prior to making a payment. Should you have other questions about our policies, feel free to call us.